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Inclusive Access

Bringing Course Content into the 21st Century

The UC Davis Inclusive Access program has been making waves among college stores across the country with its innovative digital course materials model since it was introduced in the Fall of 2014 with 3,000 students, 10 courses, and a handful of faculty with a pioneering spirit.

Inclusive Access is a method of delivering access to online interactive courseware platforms where they are being used by instructors in place of traditional printed text. The access delivery process allows our campus to negotiate prices much lower than traditional print texts. In short, we have upgraded our course materials model to combine affordability and ease of access with 21st century educational tools.

Two Main Goals of Inclusive Access:

  • Reduce the overall cost of course materials.
  • Provide access to products which improve educational outcomes for students.

The Process Is Simple:

  • When an instructor decides to include use of an interactive courseware platform in their curriculum, discount pricing is negotiated by the Inclusive Access program.
  • Student access instructions and billing info are posted at
  • Access is provided automatically for every student in the roster on the first day of class, including waitlisted students.
  • Students are able to access the content for 10 days with no initial payment, during which time they can opt out if they choose.
  • Students who remain in will have the access charge billed to their university account (MyBill).
  • Students who drop the course are automatically opted out and are not billed.

Why We Did It

The price of printed textbooks has increased at an astronomical rate since 1978, surpassing almost all other economic indexes. In the current economic climate even used and rental textbooks, once the haven of affordability, are increasing in price and, conversely, decreasing in availability as sales of new textbooks decline. An alarming percentage of students choose to forego acquiring course materials altogether, putting their academic success at risk, and this number is growing each year. It is a complex downward spiraling cycle.

Why It Works

  • Inclusive Access delivery models break that cycle by consolidating purchases to achieve lower prices.
  • Because of lower overall logistical and production costs, digital course content is by nature less expensive than the ever escalating prices of printed textbooks. It can be provided without quantity restrictions, with zero shipping and storage costs, and can be updated easily, guaranteeing every student access to the latest academic content.
  • Through the Inclusive Access program, each participating course essentially becomes a buying group acquiring the content through a single source, so publishers are willing to negotiate much lower prices than they can for print materials.
  • Deferred payment also allows students to use their financial aid instead of credit cards and ends the educational disenfranchisement of waitlisted students waiting to purchase their course materials.
  • In just its first year, the program saved UC Davis students over $1 million while providing them day-one access to adaptive and interactive course content which has been shown to improve educational outcomes.

Benefits to Faculty:

  • No restraint on academic freedom. Instructors choose the content.
  • Ability to manage content and even add their own in some platforms.
  • Students can begin online homework assignments on first day of class.
  • Ability to integrate in the campus LMS for single sign-on access and grade-book integration.
  • Instructor analytics on student engagement and success.
  • Peer to peer online access help desk staffed by UC Davis students.

Benefits to Students:

  • 50%-80% lower than equivalent pricing for printed textbooks.
  • Deferred student billing direct to student account.
  • Course materials available day one with no waiting in line for heavy books.
  • Increased interaction with course content leading to greater success in the course

How Your Campus is Affecting Change

  • The pilot was featured in the October 2014 issue of The College Store Magazine, published by the National Association of College Stores (NACS).
  • UC Davis is specifically mentioned as the example to follow in California State Legislation governing the provision of similar types of content delivery.
  • Winner of the 2015 National Association of College Stores Most Innovative College Store award and the 2016 UC Office of the President Larry Sautter Award for Innovation in Information and Educational Technology.
  • Others in the industry are now looking to UC Davis as an innovator as a result of this program. Since 2014, UC Davis has provided mentoring to other universities facing the same challenges with course materials, and the program model has spread to over 100 campuses nationwide and has generated interest internationally.

Frequently Asked Questions

What are Interactive or Adaptive Courseware Platforms?

Interactive Courseware is much more than just an e-book. While platforms like Mastering, MindTap, Connect, and LaunchPad typically include a full digital text, they have added interactive content designed to make the reading more engaging, which increases comprehension and retention of the material and can ultimately lead to greater student success.

They can include videos and interactive animations, quizzes, and homework sets which can include hints and/or links to the related text for incorrect answers, serving as a virtual tutor. They also allow for various levels of customization by the instructor, peer-to-peer sharing of notes, and the creation of digital flashcards you can use with smartphone apps.

How much does Inclusive Access cost?

The price varies depending upon the platform and content being used by the instructor, but Inclusive Access prices are lower than the cost of purchasing access direct from the publisher, and average 50% to 70% below the cost of access combined with a printed text.

How will I get my access code?

If your instructor is using Inclusive Access, you will find access instructions, pricing, and opt out information at the Inclusive Access website:

How do I pay for my access?

Your access is free for the first 10 days of the course during which time you must choose whether to opt out or keep the access. All enrolled students who have not opted out of the program during the first 10 days or dropped the course will have the discounted price billed to their student account after the 20th day of instruction.

What does it mean to opt-out?

If you choose to purchase access by other means, or if online coursework is not being assigned and you choose to purchase a print book instead, you must opt out of the program within the first 10 days of class. If you opt out, access to the online content will be turned off and you will not be billed. Go to to view current access status and Opt Out/In buttons for each of your IA courses.

I opted out by mistake and realized that I still need my access. Can I opt back in?

Yes! Go to to view current access status and Opt Out/In buttons for each course, or contact the help desk at

I dropped the course. Do I still need to opt out?

Students who drop the course during the normal drop period for the course will automatically be “opted out” and will not be billed. Students who drop after the course after being billed will have five days to notify the Inclusive Access team at to request a refund.

I am wait-listed for the course. Will I have access to the online platform and do I need to opt out if I don’t get into the course?

All enrolled and wait-listed students have access to the content on day one of class. If you are dropped from the wait-list without getting in, you will automatically be opted out before billing happens.

Who should I contact if I am having trouble with access to the online content?

Please email the Inclusive Access team at for assistance. Live Chat is also available at the Inclusive Access website when students are on shift.

I added the class late. Do I still have 10 days to opt out?

Students who add the course after the 9th day of class will be sent a welcome email from Inclusive Access and will have 48 hours from the time the email was sent to opt out of the course.

I didn’t get an email about my course, but other students in my class did. Was I sent an email?

The welcome email just directs you to the Inclusive Access website for info. If you think it went to a spam folder or was accidentally deleted, please, go to to view current access status and Opt Out/In buttons for any IA courses in which you are enrolled.

What if I can't afford the access charge?

Online course materials are chosen by your instructor or academic department based on their academic value and cost in comparison to the printed text, but a limited amount of funds are available each term for students who are having trouble covering costs. Students can apply for the Bookstore Textbook Award through We Are Aggie Pride at

I have further questions that were not addressed. Who do I contact?

If your question wasn’t answered in this FAQ or by checking your course status at, please email the Inclusive Access student help desk at