Campus departments at UC Davis can purchase Apple computers through the TechHub by visiting the Apple computers page for standard models, or following specific steps for custom orders via the Apple Education website. Orders are subject to a reduced campus tax rate and typically take 2-4 weeks to arrive, with various shipping and payment options available.
Ordering
Campus departments wishing to purchase Apple computers using Apple Device Enrollment should visit our Apple computers page for standard “out-of-the-box” computers.
Option A: Service Now Request Form (Preferred Method)
Navigate to UC Davis Service Hub
Go to the UC Davis Service Hub and navigate to the TechHUB Departments Order page.
Fill Out the TechHUB Order Request Form
On the Service Now page, locate and fill out the TechHUB Order Request Form. Provide the following details:
Cart or Order Details: Upload the screenshot or document or use the comments box to describe the order.
Verified Chart of Accounts: Provide the account details or use a P-card if applicable.
Department Information: Include the name and contact details for your department.
Delivery or Pickup Information: Specify whether you want the items delivered or if you’ll pick them up.
Apple School Manager Enrollment Requirement: Indicate whether this is required (Yes or No).
Submit the Form
After completing the form, submit it. A request ticket will be created and sent to your email. This will serve as the primary channel for communication, including order updates.
*We plan to continue to expand the services we provide through Service Now for departments. Future updates will be added to this page.
Option B: Department Purchase Order Form
For any custom* Apple computer orders not listed in our store catalog, please follow these steps:
Select Review Bag. On the screen titled “Review Bag,” expand the product details. Take a screenshot of the product details and pricing (Mac: Shift + Command + 3 | PC: Windows + Shift + S). All desired products and custom specifications must be visible.
In your email, please be sure Include your Organization ID. If you are unsure of your organization's ID, please consult with your internal IT support staff.
TechHub staff will respond to you within two business days with an invoice. Reference the invoice when placing orders. Orders will include all items and machine specifications in the screenshot and any additional items requested on the Department Purchase Order. Be sure to include additional items such as AppleCare+ or any Apple accessories.
If you wish to have your order delivered to an on-campus building, please specify in email when placing your order.
* Important
Purchases made through the UC Davis Stores TechHub and Apple Device Enrollment receive a reduced campus tax rate. The tax rate as of August 2024 is 4.51%.
Custom Apple products are manufactured to order. Lead time is typically 2-4 weeks.
New and/or high-demand products can take up to 3-4 weeks.
Custom configured products are not eligible for order cancellation or return.
Shipping
We ship anywhere in the US. Fees include insurance and are calculated when orders are placed. Choose from ground or two-day shipping options.
Store Pick-up
Orders are available for pick up at the Campus store during regular business hours with a campus ID.
Payment
We take Department Purchase Order Forms and P-Card for payments related to any departmental purchases.
Computer Issues? No Problem!
The TechHub is an Apple Authorized Service Provider onsite. Bring directly to the repair center in the newly renovated TechHub center located on the lower floor of the campus bookstore. Drop in hours can be found on the Store Hour page. During drop-in hours you will be able to meet with one of our friendly and knowledgeable staff to discuss your issues, run diagnostics, and go over your options.
Warranty And Out Of Warranty Repairs
All Apple devices are covered under limited warranty up to a year from the original purchase date. Limited warranty only covers defects with your device that were not from general usage.
AppleCare devices are covered for up to 3 years after original purchase date and are broken into two tiers.
$99 single part repair (ex: display, battery, keyboard, trackpad)
$299 multi part repair (ex: logic board, liquid damage, accidental damage)
How Does It Work?
Department Purchases
AppleCare is a protection service that is available to purchase at the time of sale of your device. Standard AppleCare lasts for 3 years (4 year options available when purchasing from the TechHub) and covers two repair incidents per year.
Repairs are broken down into two tiers:
Tier 1: $99 single part repair (ex: display, battery, keyboard)
Tier 2: $299 multi part repair (ex: logic board, liquid damage, accidental damage)
*For an slight additional cost you can opt to purchase AppleCare with no service fees. This AppleCare ensures you will not pay anything for a repair for either 3 or 4 years. Pricing for out of warranty repairs is based on a case by case basis.
Benefits of AC+ with TechHub
Department Purchases
When buying AppleCare with the TechHub you recieve a multitude of benefits such as:
Educational Pricing for AppleCare
Longer coverage options than standard AppleCare (4 year coverage options available)
No service fees options
10% off AppleCare purchase for all department purchases
Repair Cost Comparison: AppleCare vs. Out Of Warranty
Example: 16 Inch M3 MacBook Pro with a Cracked Display
We offer the highest-quality service, quickest turnaround time and best prices in the area for all in and out-of-warranty repairs.
Our Services
Department Purchases
From Mac to Windows and Dell, we offer a comprehensive selection of technology products tailored to meet your needs. Discover everything from cutting-edge computers to essential tech accessories. Whether you're upgrading your workstation or seeking the latest gadgets, we have the tools and expertise to support your technological needs.
Repair
We specialize in repairing a wide range of Mac devices, providing top-notch service whether your device is covered by AppleCare or not. Our skilled technicians are here to address any issues, ensuring your Mac is up and running smoothly in no time. Trust us to handle your repairs with care and expertise!
Apple School Enrollment
When you purchase a device from us, take advantage of our Apple School Enrollment service. This convenient option saves your department valuable time and allowing your device to be imaged and deployed quicker. Enjoy a seamless setup experience and get your team up and running faster than ever!
Flexible Payment Options
As a campus bookstore, we offer a range of flexible payment methods to suit your needs. Choose from various options including Chart String, P-Card, requisition, or a Department Order Form. We're here to make your purchasing process as smooth and convenient as possible!
For a full listing of services offered by the TechHub, please reach out to us. At this time, we are not authorized to repair PC’s. We are currently working towards certifications with Dell, so we can expand our services to meet your needs. We are also in the process of becoming authorized to do in-warranty repairs on iPhones. Stay tuned for more information!
